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Privacy Policy

The Student Loan Help Group (“TSLHG”) values your privacy and TSLHG desires to ensure your experience with TSLHG and all our websites and all our products, blogs, channels and social media are as satisfying and safe as possible. In that regard, we have established the following privacy policy to explain and describe what personal information TSLHG collects on this website and/or services, how TSLHG uses it and your options regarding information TSLHG may collect about you. By accepting this Privacy Policy, you expressly consent to the information handling practices described in this Policy.

The Student Loan Help Group has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.

The Student Loan Help Group assists consumers by providing professional student loan consolidation preparation, filing and monitoring services. Like filing a tax return, you can file a student loan consolidation without professional assistance and without charge at http://loanconsolidation.ed.gov.

The Student Loan Help Group is Not Affiliated With or Endorsed by the U.S. Department of Education.

Accountability
The Student Loan Help Group is responsible for maintaining and protecting customer information under its control.

Information We Collect
We collect personally identifiable information, which is information that directly identifies an individual, such as first and last name, email address, IP addresses or other online contact information, or telephone number.

Consent
The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Limiting Collection
The customer information collected must be limited to those details necessary for the purposes identified by The Student Loan Help Group Information must be collected by fair and lawful means.

Limiting Use, Disclosure and Retention
Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Accuracy
Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information
Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Openness
The Student Loan Help Group is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Customer Access
Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Children
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Handling Customer Complaints and Suggestions
Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at The Student Loan Help Group.

If you would like to unsubscribe, please call us at 561-207-8008

The contents of this site are not and should not be construed as legal advice. Any information you provide through this website or additional information you may be asked to provide during the consultation will be treated in the strictest of confidence in accordance with our Privacy Policy.

The Student Loan Help Group assists consumers by providing professional student loan consolidation preparation, filing and monitoring services. Like filing a tax return, you can file a student loan consolidation without professional assistance and without charge at http://loanconsolidation.ed.gov.

You can contact us at info@studentloanhelpgroup.org
for matters of an urgent nature, please contact us at 561-207-8008, during normal business hours.

Disclaimer: This Website is Not Affiliated With or Endorsed by the U.S. Department of Education.

General Correspondence

The Student Loan Help Group
11911 US Hwy One #302
North Palm Beach FL 33408

Testimonials

  • Peter Corletto

    I want to express that I am very satisfied with the assistance I received from The Student Loan Help Group. They helped me to get my federal student loan forgiven. They helped me in every step of the way in a courteous and professional manner. I heard about them from an e-mail that I received in my teacher account's inbox. At first, I did not know if I should trust them because I had heard many scams in the media from companies promising to help you but that in reality, do not help at all. I called them and had a brief conference with them over the phone, and from the first moment I felt that I was dealing with a reputable, trustworthy company. The process took some time, because I did not have the contact information for the school district where I worked many years ago. But they even helped me find the exact place where I had to mail my application to be signed. The Student Loan Help Group was very patient when the student loan company returned my application asking for further information about the school district number and the school chief officer who had signed my application. I am a very busy individual and simply would not have had the time and persistence to be contacting student loan company. But The Student Loan Help Group Processing Department did a wonderful job getting this all straightened out for me. I highly recommend this company to any teacher like me, who simply does not have the time to endure the process of getting a teacher loan forgiven and needs an effective teacher loan forgiveness program. It really worked for me.

  • Javier R.

    Thank you very much for all your help to solve my student loan. I highly recommend this company to my classmates who need to consolidate their student loan. I am so happy to start making the payment in the amount that I can afford.

  • Catherine W.

    Thank for you incredible help with getting my student loan re-certification done correctly!
    I am so glad that I decided to have the Student Loan Help Group assist me in in the process of getting into a student loan forgiveness program and an income driven repayment plan that I can financially handle.
    I know I could have done it alone and done it directly with Fedloan servicing, but they do not have the customer service that The Student Loan Help Group definitely has to make sure that we get on the best possible plan for our individual situations!! It has been an enormous help to me financially!! Bless you and everyone there that helps teachers like me to get over these confusing and frustrating student loan hurdles!!

  • Carol A.

    You are absolutely a gem. Your company is very lucky to have you on their team, and I have rarely encountered such excellent customer service. Not only was it easy to talk to you, you knew exactly what you were doing and took a load of weight off of my shoulders. You also went the extra mile in getting the list of Title I schools to me and I appreciate it so very much. If this email can be forwarded to a supervisor and they have any perks for above and beyond customer service, you deserve it!

  • James S Evans Jr. – Duval County Schools.

    Don't get angry,

    Don't get frustrated,

    The Student Loan Help Group are real problem solvers.